Bryant Park Consulting helps furniture and appliance retailers modernize their retail operations and back office with implementation of Oracle NetSuite, the leading cloud ERP and Retail Management System, often replacing legacy solutions like QuickBooks, Stories, AS400 and IBM iSeries based applications.

BPC has a range of industry specific solutions, built on the NetSuite platform, to meet the diverse needs of retailers, including but not limited to:

• POS Order Entry forced add-ons (warranty, installation, upsells, etc.)

• POS Order Entry delivery window options and selection

• Missed delivery and rejected delivery process automation

• Scratch and dent SKU transfer and management

• Complex manufacturer rebate program management

BPC implements NetSuite’s NextService Field Service Management (FSM) solution for retailers with service divisions for automating maintenance and repair management including a robust mobile application for use by service technicians in the field.

Furniture and appliance retailers require seamless integration with systems used for front-end eCommerce solutions, POS, last-mile delivery, and more. BPC supports the end-to-end process of integration including design, development, testing, and support leveraging direct APIs or low-code integration platforms such as Celigo and Boomi.

Common industry integrations implemented by BPC include:

• eCommerce solutions (RWS, AVB BrandSource, Shopify, Magento, etc.)

• Online marketplaces (Wayfair, Amazon, Walmart, etc.)

• Last-mile delivery (Dispatch Track, Package.ai, Descartes, etc.)

• Retail Door/Traffic Counters (Trafsys, Doorcounts, etc.)

NetSuite is an easy to administer platform, but often the desire to modernize the customer experience to stay competitive and need to automate business processes on an ongoing basis warrant partnering with Bryant Park Consulting on an ongoing basis to serve as a fractional system administration team to support break-fix, optimization, and ongoing user training and adoption.